To help you make the most of your stay with us, here are some helpful tips and information.
Planning your stay
You will find the answers to most questions asked in our FAQ’s however we are at the end of the telephone if you wish to speak to us in person.
Linen is provided in our log cabins and the beds will be made up for your arrival. For each guest you will find a hand and bath towel and a bathrobe. An initial supply of toilet roll, kitchen towel, salt and pepper, dishwasher tablets, washing up liquid, bin liners and hand soap are provided in each lodge, however you will need to replenish these items yourselves during your stay. There will also be a tea towel and oven glove in the kitchen. If you are staying in our 5* Kingfisher Lodge you will also receive complimentary toiletries.
Upon arrival you will find a locally sourced welcome pack for you to enjoy with our compliments, consisting of a few tea bags and sachets of sugar, a sachet of cafetiere coffee, sugar, milk, free range eggs and a bottle of wine.
We have a selection of books and games you are welcome to borrow during your stay and these can be found in ‘The Hut’.
Items you may wish to add to your packing list the list are cling film, kitchen foil, cooking oil, swimming costume, flip flops, beach towels and wellies.
I’m bringing my pet with me, what do I need to bring?
Firstly please ensure you are booked into one of our pet friendly log cabins and your pet is on the guest list. You will need to bring with you your pets’ bed, a towel to dry your pet off with before entering the log cabin, some poop a scoop bags to clear up after your dog, and a lead; as we ask all dogs to be kept on a lead whilst onsite. We provide two average size bowls for your pet, one for water and one for food. There will also be a basic lead in your log cabin. The fire, in front of which your dog can relax after a long walk is provided too! You can find out more about bringing your pet with you here.
If you are celebrating or would just like to treat yourself, we have a selection of hampers you can order prior to arrival. There are also many local places to eat within a short drive from our lodges. In ‘The Hut’ you will find a list of places to eat that we regularly update with recommendations given to us by our guests.
Check in for your log cabin is 4pm on arrival day
Check out is by 10am on the day of departure.
On arrival please come into reception where a member of our team will be here to here to help with your check in.
Late arrival – if you expect to arrive after 5pm please contact the office to make arrangements for access to your log cabin.
For directions click here