COVID-19 Customer FAQ’s

Covid-19 Customers FAQ’s

Updated 6h July 2020

We are delighted we are now open and back to doing what we do best – welcoming guests to enjoy a relaxing break at Windmill Lodges. 

Reception is now back to normal opening hours. Please do not hesitate to give us a call on 01728 685338 Monday and Friday 9am – 5pm or Tuesday, Wednesday and Thursday 9am – 12noon and Lisa or Angela will be happy to help. Please note when placing a booking with us that current government guidelines are that no more than two households are able to enjoy an overnight stay together. 

We are aware that you may still feel a little uncertain about booking a holiday and delighted to announce that we have teamed up with Master Cancel and are now able to offer a full refund if you cancel your holiday between 60 and 2 days prior to arrival. Please visit Book with confidence to find out more.

It has been a challenging few months –  running our business, home schooling and supporting our eldest son who lives at home with us in his first year as a qualified doctor – not quite the start he expected!  From his work though we are very aware how lucky we are, although our business had to temporarily close we have a  fabulous family and our health.

We cannot thank you enough for all your support, patience and understanding during these unprecedented times and look forward to welcoming to Windmill Lodges very soon.

John and Lisa Handley

 

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Windmill Lodges, Red House Farm, Saxtead, Woodbridge, Suffolk IP13 9RD | VAT No: 118 2572 21 | holidays@windmilllodges.co.uk
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